Cookie Policy

Last updated: November 2025

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

Torwell uses cookies to improve your browsing experience, remember your preferences, and understand how you interact with our website. We use cookies in accordance with your consent preferences.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic features such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Functional Cookies

These cookies enable the website to remember choices you make and provide enhanced features. For example, they remember your cookie consent preferences and language settings.

Analytical Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website's functionality and user experience.

Cookie Consent and Google Consent Mode v2

We implement Google Consent Mode v2 to respect your privacy choices. When you visit our website, you'll see a cookie consent banner where you can accept or decline non-essential cookies. Your choices are stored and respected throughout your browsing session.

Consent Mode v2 allows us to:

  • Adjust the behaviour of cookies based on your consent
  • Provide anonymised measurements when consent is not given
  • Respect your privacy preferences across the website

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. Please note that if you choose to block cookies, some parts of our website may not function properly.

To manage cookies in your browser:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy > Cookies

Third-Party Cookies

We may use third-party services that place cookies on your device. These services are bound by their own privacy policies. We only work with reputable third parties who respect user privacy.

Cookie Lifespan

Different cookies have different lifespans. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you manually delete them.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Please check this page periodically for updates.

Contact Us

If you have questions about our use of cookies, please contact us:

Torwell

44 Castle Street, Cardiff CF10 1FX, United Kingdom

Email: [email protected]

Phone: +44 29 2039 81 55