Terms of Service

Last updated: November 2025

Acceptance of Terms

By accessing and using the Torwell website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Services

Torwell provides educational consultations with a qualified nutritionist regarding food supplements and skincare products. Our consultations are for informational and educational purposes only and do not constitute medical advice, diagnosis, or treatment.

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account information
  • Use our services only for lawful purposes
  • Not misrepresent your identity or affiliation
  • Not use our services to cause harm or disruption

Educational Nature of Services

Our consultations are educational in nature. We do not:

  • Diagnose, treat, or offer advice on medical conditions
  • Make guarantees or promises about outcomes
  • Replace medical advice from qualified healthcare professionals
  • Prescribe specific treatment regimens

If you have any health concerns, you should consult with a qualified healthcare professional.

Consultation Scheduling and Cancellation

Once we receive your consultation request, we will contact you to schedule a session. If you need to reschedule or cancel, please provide reasonable notice.

Intellectual Property

All content on the Torwell website, including text, graphics, logos, and images, is the property of Torwell and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Torwell shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our liability for any direct damages shall be limited to the amount you paid for the services.

Indemnification

You agree to indemnify and hold harmless Torwell and its employees from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms of Service.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us:

Torwell

44 Castle Street, Cardiff CF10 1FX, United Kingdom

Email: [email protected]

Phone: +44 29 2039 81 55